Karla is Senior Director, Business Intelligence & Analytics, at Carlson Rezidor Hotel Group. Carlson Rezidor Hotel Group has an expanding portfolio of more than 1,110 hotels with global brands, including Radisson Blu, Radisson, and Country Inns & Suites. Karla leads a new department created to help inform business decisions through the analysis and visualization of data. Analytics focus on both customer level insights as well as overall hotel and business performance. Prior to that, she was Director of Revenue Optimization, leading a team to optimize prices at hotels globally. Before joining Carlson, she worked at SUPERVALU, and led a team to deliver store/item/day level forecasts to 1100+ grocery stores. Her previous experience includes a number of roles at 3M, where she launched new products, led teams as a Six Sigma and Design for Six Sigma Black Belt, and developed a methodology to assess and integrate acquisitions. She has her MBA from Georgetown, and an undergrad in diplomacy and foreign affairs from Miami of Ohio. She lives in Minneapolis with her husband Ian, and dog Kona.