Alex Koutsos is the Director of Labor Management and Productivity for Piedmont Healthcare. Piedmont is a network of five hospitals, Piedmont Heart Institute, Piedmont Physicians group, and System office. Alex has over 14 years of healthcare experience working in multiple capacities, such as Cardiac, Med/Surge and Neuro ICU nurse. He has chartered a 14 bed heart failure unit while managing a 14 bed cardiac observation unit. Currently Alex works in financial planning and analysis providing business intelligence related to operational productivity. In the past five years Alex has lead his organization to standardizing productivity for all five hospital systems. Alex has his bachelors in nursing, master’s in business administration, and has recently completed his Quality and Process Improvement black belt.